Shipping policy

Free Shipping Policy Template

Shipping Policy

This Shipping Policy describes how [CMCVO] (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within [1–2 business days]. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

International Shipping: Estimated delivery time is [7–12 business days]. Delivery may vary depending on customs clearance and the destination country.

Please note: delivery times are estimates and not guaranteed.

Shipping Costs

Standard shipping: [Flat rate / Calculated at checkout]
Express shipping (if available): [Rate or policy]
International shipping: [Flat rate / Calculated at checkout]

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take [1–2 business days] to appear. You can track your package using the link provided.

Customs, Duties & Import Taxes

International orders may be subject to:

Customs duties
Import taxes
Handling fees

These charges are determined by your country’s customs authority and are the responsibility of the customer.

We cannot control or predict these fees.

Shipping Restrictions

We currently do not ship to: [List countries or regions, if any].

Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Multiple‑Item Orders

If your order contains multiple items, they may arrive in separate packages. This ensures faster delivery and avoids delays when items are stocked in different fulfilment centres.

You will receive a tracking number for each shipment.

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at [contact@cmcvo.com], and we will assist where possible.